Section 6: Maintaining your team
“Effective communication … Embracing diversity … Staying ahead of team conflict”
- Section 6: Maintaining your team > Effective communication > The importance of listening
- Section 6: Maintaining your team > Embracing diversity > Recognising diversity
- Section 6: Maintaining your team > Staying ahead of team conflict > Staying Ahead of Team Conflict
Section 6: Maintaining your team > Effective communication > The importance of listening
- As you can imagine, it’s really important that we mentor and facilitate these teams and help them identify and deal with dysfunction so that they can develop the necessary team skills in order to achieve the other learning objectives of the course.
- To support this number of students I need a teaching team of around 70 and they need training so I give a two hour workshop on the subject of facilitating teams so that they can support our student teams.
- Thankfully, I did listen and now my workshops contain this aspect, and this course here today does as well.
Section 6: Maintaining your team > Embracing diversity > Recognising diversity
- After a while I asked, ‘Why are you doing this?’ “They were surprised. They told me, ‘David, you need to jump in. We were wondering why you weren’t jumping in. ‘So I started to jump in, and everything was fine.” Wolf concluded: “When you understand these cultural differences, they don’t make any difference anymore. But they do make a difference until you understand them.” Consider another example.
- In China, crickets are thought to be lucky and kept in wooden cages as pets.
- In Northern Thailand, the cricket is thought to be a delicacy and is served curried or roasted.
- We can see that without awareness cultural differences can lead to poor outcomes, disharmony and, potentially, divisiveness that can spill over into much larger issues that can endanger the entire project.
- Diversity is not just cultural differences it can be a diversity of experiences.
- Third, develop an awareness of the general cultural traits of those with whom you’re working – but remember, when we generalise we’re stereotyping.
- Take the time to understand who your team members are, what they value and how they like to approach the work that they do.
- Maybe think about your cultural background, your values and how you approach a task.
- How might your traits and qualities be affecting others? Maximise the opportunities that diversity creates.